You can download the app from the iOS App Store or Google Play store by searching for “iCommit”.  You can also scan the QR code on the front of this user guide and this will take you to the right app store depending on your phone’s operating system.

Registering for the iCommit app is extremely simple! After opening the app, tap on “Register” and follow each of the steps to add the right information.  We will send you a two-factor authentication code to your registered email, which you will then need to add to the app to confirm that it’s really you.  Registering is a step-by-step process, and once you have filled in the information then you will have created your account and can start using the app.

The app links you to information and lifestyle tips that have been developed by Transplant Australia in conjunction with transplant healthcare professionals.  To access the content, tap the light bulb icon in the footer.  Please note this will take you directly to an external website that is not managed by the app developers.

We would recommend that you add your transplant centre and/or your ongoing care hospital when you register, but it is optional.  You can add your transplant centre either in the registration or later in the application.

To add treatment reminders, tap on My Medications in the dashboard or bell icon in the footer, and then tap “Add” in the top right corner.  To add a medication, you will be given the option to search for either the brand or active ingredient name, and then set timings for when you would like to be reminded.

When you search for a transplant medication (immunosuppressant), there will be an image of that medication to help remind you what the medication looks like.  These images come from a comprehensive database of product images that is maintained by a company called MIMS.  Some medications may not have a product image.  Once you have added a reminder, these will show in the My Reminders section of the app.

The app is completely free and there are no paid areas.

No, the app will need to be connected to your wifi or your local network in order to work properly.

This app has been designed to support Australian transplant recipients. If you have some suggestions for improvement, please email contactus@transplant.org.au so we will pass your feedback on to the app developer.

Yes, your data is extremely secure.

There are several measures that have been taken to keep your data as secure as possible.  Your data is hosted in Australia and that means that all of Australia’s high standards of data protection are enforced.  Access is highly restricted and nobody will be able to access your data except if you request them to (for example to modify or delete data).  Your data is also encrypted, and there is round the clock monitoring of the server to make sure that malicious attacks will not reach your data.

Only you can view your data, and health professionals will only be able to view the data if you show them the app.  Your data is stored on secure servers that require your permission to view, and this will only be accessible once you have signed in to your app account.  It is important to say that you are the owner of your data and you have the right to manage your data as you think it best.

Keeping in touch with you is critical to making sure you receive the highest levels of care.  The contact information you provide will be the latest way of contacting you, so this information will be passed on to your transplant team with your express consent to make sure that they have the most up to date information in case of an emergency.

No, except for a transplant centre receiving your contact information with your consent, no third party will be processing your data.  Aggregated, de-personalised data may be viewed in order to assess the performance of the app, but your data will not be used for purposes such as marketing or developing new products.  Although Astellas Pharma Australia Pty Ltd has sponsored the development of this app, they do not have access to individual information.

No, all data that you generate will be saved to a cloud-based server immediately and will not be stored on your mobile device.  Each time you view something like My Reminders or any medical test data, this is a visualisation of that data but it is not stored on your phone.

If you have any questions about your data, you can contact the app’s Chief Data Officer at cdo@incuna.asia.

Yes, you can delete your account at any time in the Settings section or by contacting the app’s Chief Data Officer, whose email address is cdo@incuna.asia.